Effective Date: Feb 17, 2025
DC Garage Door and Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website at https://dcgarageservices.com.
1. What Personal Information We Collect
We collect the following types of personal information:
- Contact Information: Name, phone number, email address, and mailing address.
- Account Information: If you create an account, we collect username, password, and other credentials.
- Transaction Information: Records of purchases and service requests.
- Website Usage Data: IP address, browser type, pages visited, and interaction with our website.
- SMS and Communication Preferences: If you opt-in to SMS messages, we collect and store your consent and preferences.
2. How We Use Your Personal Information
We use your information for the following purposes:
- To provide services, schedule appointments, and process transactions.
- To send you SMS notifications related to appointments, order updates, or service reminders.
- To respond to inquiries and customer service requests.
- To improve our website functionality and user experience.
- For legal and security purposes, including fraud prevention.
3. Who We Share Your Personal Information With
We do not sell or share your personal information with third parties for marketing purposes. We only share your data with:
- Service providers assisting us with payment processing, hosting, and customer service.
- Legal authorities when required by law, such as in response to a court order or legal process.
- Third-party marketing services for advertising, but only if explicitly consented by you.
4. SMS Consent & Data Protection
We respect your privacy when it comes to SMS communications. SMS consent is not shared with third parties for marketing purposes. You can opt out of receiving SMS messages at any time by replying “STOP” to any message.
5. Data Retention & Security
We retain your data only as long as necessary for business operations and legal compliance. We use commercially reasonable security measures to protect your personal information, but no online service is completely secure.
6. Updates to this Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the updated effective date.
For any privacy-related concerns, contact us at (630) 217-9839 or email us at [email protected].
